Understanding Hour Movers Ltd Limit of Liability Protection Coverage for a Seamless Moving Experience

Moving can feel both exciting and overwhelming. At Hour Movers Ltd, we know how vital it is to protect your belongings during the moving process. One key part of this protection is our Limit of Liability Moving & Delivery Protection Coverage. In this post, we will explain this coverage in detail, helping you understand its benefits as you prepare for your move.

Released Value Protection

At Hour Movers Ltd, we provide Released Value Protection at no extra cost to our customers. This coverage allows for a maximum claim payout of $20,000, equating to a liability rate of $0.60 per pound for each item moved. While this coverage is a helpful safety net, it is essential to know that the customer assumes the remainder of the risk. If an item is lost or damaged, your compensation will be based on its weight rather than its actual value.

For instance, if you have a large item like a 300-pound sofa that suffers damage, you would receive $180 (300 lbs x $0.60). This limited coverage aims to provide some peace of mind, yet it does not represent full-value replacement insurance.

Free Touch-Ups

At Hour Movers Ltd, we strive to provide outstanding service, which is why we include free on-site touch-ups for minor scratches or marks that may occur during your move. Our team is equipped with the right supplies to fix minor damage to your walls, floors, or wooden furniture—at no extra charge. This service means we are committed to keeping your home in excellent condition throughout the moving process.

Strenuous Maneuvers

While we will do our best to accommodate all moving requests, we may need to refuse certain strenuous maneuvers that could risk damaging items. Our policy prioritizes the safety of both your possessions and our team. If you have any concerns about access challenges or the layout of your home, please discuss them with us beforehand. We want to ensure that we plan a smooth and safe moving process together.

Reporting Damage

If damage does happen, it's crucial to report it within 14 days of your move. This timeframe allows us to quickly address your concerns under our Released Value Protection coverage. If you notice an issue after your move, reaching out promptly will help your claim be processed efficiently.

Home & Surrounding Property Damage

We recognize that moving can occasionally lead to accidental damage to your home or the surrounding property. At Hour Movers Ltd, we have a limit of liability for property damage set at $100. This coverage applies if damage occurs due to difficult access or unavoidable obstacles. To help minimize risks, we kindly ask our customers to clear paths in advance. This small step can significantly enhance the moving experience.

What is Not Covered

It’s vital to know what items are not covered under our Released Value Protection. These include:

• Contents of customer-packed boxes (unless the packaging shows visible damage from mover negligence)

• Glass

• Ceramics

• Cement

• Porcelain

• Clay

• Artwork

• Flooring

• Electronics

  
  

Familiarizing yourself with these exclusions enables you to take the necessary precautions to safeguard your valuable items during the move.

How Claims Are Calculated

Claim calculations under our Released Value Protection are quite straightforward. Compensation is based on the item's weight. For example, if you have a dining table that weighs 150 pounds, the calculation would be:

150 lbs x $0.60 = $90

If the table sustains damage during your move, the compensation amount would be $90. Understanding how these calculations work can help you plan better for the protection of your belongings.

Legal Obligation Statement

It is important to highlight that Released Value Protection is basic coverage. Legally, Hour Movers Ltd is only required to compensate at $0.60 per pound per article moved. While this coverage may offer some protection, it is not a replacement for full-value replacement insurance. If you want more extensive coverage, we recommend exploring additional insurance options offered by other providers.

Final Thoughts

At Hour Movers Ltd, we are dedicated to providing you with a smooth moving experience. Understanding our Limit of Liability Moving & Delivery Protection Coverage is essential for your peace of mind during the move. We hope this guide enhances your understanding of our coverage and helps you feel informed and prepared.

If you have any questions or need further clarification about our protection coverage, please do not hesitate to contact us at 250-920-6092. Our team is here to assist you and ensure your moving experience is as seamless as possible.