COMMERCIAL DELIVERY SERVICE
PROVIDED BY TRUE PROFESSIONALS
Once you have decided Hour Movers is the perfect fit to help with your commercial delivery service needs we start by creating you a commercial customer profile card that includes your contact information and invoicing details. We also generate notes on your profile relating to your specific delivery logistics needs; such as your store and warehouse hours, your manager's contact information, and accounts payable contact information.
SCHEDULING AND LOGISTICS
Every commercial delivery service agreement will have its own set of logistical needs, we confirm all of the details of every requested delivery with meticulous planning. Our team will follow your exact instructions as well as offer clear consistent communication to confirm details every step of the way. Our staff will handle the logistics of how your customer will be receiving their products including any specific time restrictions or other important details.
PRICING AND RATES
We pride ourselves on our ability to be consistent with our pricing by using our easy-to-read price guide system. Every charge you will see on our bio-weekly invoicing statement will show a related price code. These codes are simple and effective when it some to predicting your delivery fees.
THE RIGHT EQUIPMENT
We have a wide variety of specialized tools and equipment we use on a regular basis. We ensure our trucks are properly equipped for each job's specific needs. This is extremely important and one of our top priorities.
THE RIGHT TEAM MEMBERS
We have a wide variety of strengths in our team. We know having the right professional strengths for the job is one of the most important aspects when selecting team members to assist on specific deliveries. If there are items that are very heavy that require short bursts of extreme strength then we will send our strongest biggest team members for that delivery. If there is an item that requires our team to endure long distances or an excessive amount of stairs then we will send our staff members with higher endurance.
COMPLETION OF EACH DELIVERY
Once each delivery has come to an end, our team will leave their personal names and employee ID and will ensure they are completely happy with our service. We always offer our service, (free of charge) for any last-minute rearranging that may need to be done before recording a detailed manifest of our interaction with your customer.